Returns & Exchanges

At Dulcito Bakery, we take pride in our fresh-baked goods and want you to be completely satisfied with your order. Due to the perishable nature of our products, we offer replacements or refunds for items that arrive damaged or incorrect.

Return Process

• 1.
  Inspect Your Delivery

  Please check your bakery box immediately upon arrival to ensure all items are present and in perfect condition.

• 2.
  Document Issues

  If your order is damaged or incorrect, take a clear photo of the product and the packaging within 24 hours of receipt.

• 3.
  Contact Our Team

  Email our support team at [email protected] with your order number and the photos to initiate a claim.

• 4.
  Resolution Process

  Once approved, we will either rush a fresh replacement to your door or issue a full refund to your original payment method.